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Originally Posted by SilverandColdS4
I just hate dealing with Dell i have one and I will never get one again. I hate the company. They dont care about the customers enough. Im just telling you about my experiences and others i have read about.
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Yeah for sure, I know where you're coming from. Especially after the whole outsourcing to India for tech support (although thankfully not for their premium customers). Remarkably my brother's had pretty good luck with them--his drive broke and a new one arrived the next day for his laptop. However, apparently they're bringing customer service back to America after all the complaints haha.